EASE Replacement Program
For AOC monitors that become defective before the first three (3) months after the original date of consumer purchase, the Ease Replacement Program ("EASE") entitles the consumer to a replacement monitor, as well as free shipping to and from the service center.
To obtain a replacement under EASE, please use the Online Request Form.
Once you have filled out the form online and have submitted the information requested, you will need to fax your proof of purchase to (510) 687-9905.
For assistance during this process, you may contact the Warranty Department department toll free at (888) 662-9888.